USING OUR WEBSITE
The contents of our web site are protected by international copyright laws and other intellectual property rights. We, or other third party licensors, are the owner of these rights. All product and company names and logos mentioned in our web site are the trade marks, service marks or trading names of their respective owners, including us. You may download material from our web site for the sole purpose of using it as a information resource for our real estate services. However, you may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from our web site including, but not limited to text, graphics, video, messages, code and/or software without our prior written consent, except where expressly invited to do so.
CHILDREN AT SILK Laser Clinics
We love kids as much as we love safety! It is not safe for children under the age of 16 to be in our treatment rooms or to be left in our waiting areas without parental or carer supervision. If you need to rebook please don’t hesitate to contact us so we can reschedule your appointment to a more suitable time.
PRICE MATCH POLICY
At SILK Laser, we believe you the customer deserves the best possible service at the best possible price. If you find a competitors price that is better than SILK Laser Clinics, we will match the price and beat them on service. That is our promise to you.
• We will match any competitor’s current advertised price if the competitor’s price is for the same treatment and using the same equipment or products eg. Candela GentleLase for hair removal and Pico technology laser for tattoo removal and skin rejuvenation.
• Price match applies to all laser hair removal, tattoo removal, skin rejuvenation treatments and skin care products. Cosmetic injectables are excluded from the SILK Price Match Policy.
• Client must be able to provide sufficient proof of competitor’s price.
• Competitors must be in South Australia.
• Price matches will only be considered if requested prior to or at the time of booking and paying for treatments.
• We will only match the equivalent of the competitor’s offer. If there is a reduced price for only one treatment, we will only match the first treatment price. If the client is required to purchase a specific number of treatments to be eligible for the special price, they will need to buy the same number of treatments at SILK.
• Skin care products must be from a clinic in South Australia and not be advertised for purchase on an online website.
• Price match does not include online or group buying deals or websites.
SILK LASER LIFETIME APPEARANCE PROMISE – LASER HAIR REMOVAL
At SILK, we are proud to stand behind our services, and we believe all of our clients deserve the best possible results. In most cases, six to eight treatments is all that it is required to achieve the desired result, but if further Laser Hair Removal treatments are needed after the completion of eight treatments, we promise to provide additional Laser Hair Removal treatments to you at 40% off for the rest of your lifetime!
Offer only applies to treatment on specific body part that has received the 8 treatments and does not apply to any other area of the body.
40% discount applies to Full Priced treatments only and does not apply to specials or discounted pricing.
If customer has prepaid for 6 treatment course, 7th and 8th Rx treatment will be charged at full retail price.
Lifetime Appearance Promise Pricing only applies to single treatment areas only, not combination areas. Exceptions to this are Full Body and Chin/Lip treatments.
SILK LASER LIFETIME APPEARANCE PROMISE – LASER TATTOO REMOVAL
At SILK, we are proud to stand behind our services, and we believe all of our clients deserve the best possible results. In most cases, six treatments is all that it is required to achieve maximum clearance of any tattoo.
However, if further Tattoo Removal treatments are needed after the completion of six treatments, we promise to provide up to an additional four Tattoo Removal treatments to you completely FREE to achieve maximum clearance for that tattoo! That’s our Lifetime Appearance Promise to you!
If a tattoo requires more than 6 treatments, the tattoo will continue to be treated for up 4 more treatments until maximum clearance can be reached. SILK Laser Clinics does not guarantee 100% clearance of all tattoos as varying factors such as depth, type of ink and colour of ink can contribute to not having 100% clearance.
SILK GIFT CARDS
All gift vouchers must be sold by SILK Laser Clinics
Gift Vouchers expire 12 months after date of purchase
Gift Vouchers are non refundable
Gift Voucher must have serial number written on the voucher for the voucher to be valid.
Gift Voucher may still be used without original voucher if the client has the serial number.
Treat this card like cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded or redeemed. This card is: Redeemable for merchandise or services at SILK Laser Clinics. Not redeemable for cash; Must be redeemed before the expiry date shown on the card; will be void and will not be redeemed after expiry date.
Cannot be reloaded or increased after issue; is partially redeemable. Cash will not be given for any unused balance. Unused balance on expiry of this card will not be refunded or credited. Purchases exceeding available balance require difference to be paid by other method. We reserve the right to change any terms contained in these Terms and Conditions of Use.
SILK PREPAID COURSES
SILK Laser Clinics offers a variety of discounts on prepaid courses:
Laser Hair Removal & Microdermabrasion
– All advertised specials and combination areas advertising “brazilian” in the treatment refers to female brazilian pricing. For male brazilian pricing, please add $25 to the package price or combination area.
– a 25% discount for a course of 6 x treatments are paid for upfront for each individual body part
– a 30% discount if a course of 8 or more treatments are paid upfront for each individual body part
Laser Tattoo Removal
– a 10% discount for a course of 4 x treatments are paid for upfront for each individual tattoo
– a 15% discount if a course of 6 x more treatments are paid upfront for each individual tattoo
Laser Pigment Removal
– a 10% discount for a course of 2 x treatments are paid for upfront for each individual tattoo
– a 20% discount if a course of 4 x more treatments are paid upfront for each individual tattoo
Prepaid courses are non transferable and are nonrefundable.
Prepaid value can not be exchange for a different body part or treatment.
Prepaid courses can not be split or shared.
Prepaid 6 x Course treatments expire 18 months from purchase and can be redeemed across any clinic location.
Prepaid 8 x Course treatments expire 24 months from purchase and can be redeemed across any clinic location.
2016 CURRENT SPECIALS
Reboot and Refresh 2016
Laser Hair Removal Treatments
- Pre Paid 7rx or more expire 24 months form date of purchase
- Pre Paid 6rx or less expire 18 Months after date of purchase
- Combination areas must be used within the same appointment and cannot be split or shared
- Pre paid treatments are non refundable and non transferable but can be redeemed at any SILK Laser Clinics
- No refund on sale items including product and change of mind purchases
- Valid 3 October – 30 November 2016
Advanced Dermals Peels
- Pre Paid of 6rx or less expire 18 Months after date of purchase
- Pre Paid of 7rx or more expire 24 months form date of purchase
- Combination areas must be used within the same appointment
- No refund on Sale items
- Valid 3 October 2016 – 30 November 2016
- Injectables Products can NOT be Prepaid any poduct not used at teh time of treatment will be forfeit.
- Injectables products can NOT be shared between clients
- Injectables Packages must be used in the same appointment, any unused product will be forfeit
- Valid 3 October 2016 – 30 November 2016
Dermapen with Mesotherapy
- Pre Paid 4 RX expire 18 months form date of purchase
- Combination areas must be treated at the same time and can not be slit or shared
- Pre paid treatments are not transferable and are non refundable but can be redeemed at any SILK Laser Clinics
- No refund on Sale items including products for change of mind purchases
- Valid 3 October 2016 – 30 November 2016
Due to the nature of our business, we have a strict cancellation policy. To be fair to all clients, we ask all clients to respect our policy.
48 hrs notice is required for any appointment cancellations.
If less than 48 hrs notice is give, SILK Laser Clinics reserves the right to charge 25% of the treatment cost.
Appointments not attended will incur a charge of 25% of the treatment cost.
Pre-Paid appointments not attended with forfeit the treatment from their package.